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Arrow Cloud Consulting

Basingstoke Small Office IT

Small Office Networks Kept Steady

Managed IT support, Microsoft 365 administration, backup checks, firewall, switching and Wi-Fi work for owner-managed offices with 5 to 45 staff.

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Founded 2013 Basingstoke First 5 To 45 User Offices Microsoft 365 Admin No Domestic Repair 25 Mile Travel Radius Founded 2013 Basingstoke First 5 To 45 User Offices Microsoft 365 Admin No Domestic Repair 25 Mile Travel Radius

Support, Care And Network Work

Three Ways Arrow Helps

01

Support When Something Breaks

Remote help for Microsoft 365 sign-in problems, shared mailbox snags, slow PCs, backup warnings and office kit that has stopped behaving.

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02

Managed Care Before It Breaks

Monitoring, patch checks, user administration and first-line triage for offices that need a named person watching the basics every week.

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03

Network Work When The Office Changes

Firewall, switching, Wi-Fi, cabinet tidying, backup reviews and practical move planning for teams around Basingstoke and nearby towns.

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Founded 2013
Base Basingstoke
Office Size 5-45 Users
Travel 25 Miles
Boundary No Domestic Repair

How A Call Is Handled

Less Guesswork, More Sequence

  1. Listen

    Martin starts with what changed, who is affected and whether the issue is stopping trading.

  2. Remote Triage

    Remote checks come first when access is available. It keeps bills down and avoids unnecessary visits.

  3. Decide Onsite

    If the router, switch, Wi-Fi or cabling needs hands on it, the visit is booked with a clear reason.

  4. Fix

    The immediate fault is handled before tidy-up work is suggested. No mystery bundles, no vague packages.

  5. Document

    Admin access, device names, IP ranges and next risks are written down so the office is not starting again next time.

  6. Follow Up

    Managed clients get priority emergency cover and a short note on anything that still needs a decision.

A Job Remembered

The Chineham Charity Move

A small charity in Chineham had two rooms, a tired cabinet and a move date that could not slip because Monday appointments were already booked. The broadband was chased early, the phones were tested on Friday, printers were labelled by room, and the cloud files were checked from a spare desk before the keys went back.

When staff arrived on Monday, the Wi-Fi name was familiar, the phones rang in the right place, the printers answered and nobody had to find a cable in a cardboard box. That is the sort of office move Arrow is proud of. Not dramatic, just steady.

01 Support Plans And Prices

Managed office support at £38 + VAT per user per month, plus ad hoc remote and onsite rates.

 02 Office Networks And Moves

Moves, Wi-Fi rebuilds, firewall replacement, backup checks and Microsoft 365 clean-ups.

 03 Contact Without A Form

Email hello@arrowcloudconsulting.com with the facts. No chatbot, no first-contact ticket portal.